RETURN & REFUND POLICY

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward return and refund process. Please read our policy below for details on how to return an item and receive a refund.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

The item must be unused, in the same condition that you received it, and in the original packaging.

Returns must be initiated within 30 days of the delivery date.

Proof of purchase (receipt or order confirmation) is required to process your return.

2. How to Initiate a Return

If you meet the eligibility criteria, please follow these steps to initiate a return:

Contact our customer service team at [email protected] to request a return authorization.

Provide your order number, item details, and reason for the return.

Once your return is authorized, we will provide you with return shipping instructions.

3. Return Shipping

You will be responsible for paying the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5-10 business days for the refund to appear on your account.

5. Non-Refundable Items

Certain items are exempt from being returned. These include:

Gift cards

Downloaded software or digital products

Items marked as final sale

6. Exchanges

If you need to exchange an item for the same item or a different size/color, please contact our customer service team to assist you with the process.

7. Questions?

If you have any questions regarding our Return & Refund Policy, please don’t hesitate to reach out:

Email: [email protected]